We are holders of the Quality in Befriending Award again.........

The Quality in Befriending Award (QiB) is the only award in the UK specifically tailored for befriending services. It is valued by referrers, befrienders, commissioners, and funders.

QiB is an opportunity to review all aspects of your befriending service.

The Award is structured into 7 domains, each domain containing a number of indicators.

What's Involved - Befriending Networks

  1. The Service
  2. Policy & Procedures
  3. Staff Management
  4. Monitoring & Evaluation
  5. Befriendee Journey
  6. Befriender Journey
  7. Matching & Endings

The scheme have been holders of the QiB Award since 2012 and we're delighted to have achieved it again after re-accrediation in July 2025, vaild until July 2028.

The award covers all 3 sections of the service: Children and Young People, 16+Section and Dementia Section.

Further information about the award can be found here About the Award - Befriending Networks

Shetland Befriending Scheme staff receiving QiB Certificate